THE IMPACTS OF THE CORONAVIRUS ON THE SOCIAL WORKER'S WORK

CHALLENGES AND IMPASSES

Abstract

This article aims to socialize the systematization of professional practice, of the Social Service nucleus of the family health emphasis, of the Integrated Health Residence (RIS), in the municipality of Crateús. In addition to bibliographic and documentary research, an experience report was carried out in the process of materializing the remote communication channel, as a strategy to reach the public that needs health services and other sectorial public policies, and were prevented from carrying out access. due to the process of social isolation, established by government spheres, during the Covid-19 pandemic period. Thus, we present an analysis of the need to redesign the practice of Social Service professionals, following the perspective of guaranteeing the right to access services, programs, projects and benefits for the population, at a time of difficult contact with users due to recommendations distancing and social isolation carried out by international and national health agencies.